Consumer law provides protection to the consumer against issues like fraud or mis-selling when they purchase a product or service. Consumer markets have to abide by the rules and regulations of this directive.
This practice area also protects organisations regarding issues like copyright or intellectual property rights theft.
Consumer protection is a selection of laws that protect individual consumers against unfair selling practices for goods, services and digital content.
Consumer law is wide ranging and consumer lawyers deal with many issues such as:
- Advising on consumer credit which includes drafting credit agreements, acting in court proceedings and representations at hearings before, for example the Office of Fair Trading (OFT).
- Trading standards where lawyers work for individuals, businesses and enforcement agencies across the full range of trading standards issues such as misleading pricing, underage sales and trademark infringement. Prosecutions are made under Acts such as the Enterprise Acts 2002.
- Providing advice concerning consumer contracts to see that employers comply with the relevant Acts with regards to standard terms and conditions or, conversely, assisting consumers with unfair terms of an agreement.
- Dealing with designers, manufacturers, importers, retailers and consumers in a range of sectors such as cosmetics, food and beverages and pharmaceuticals when dealing with product safety and liability.